For HVAC companies

How to get your HVAC company through the summer rush without losing a call.

At an HVAC company, Werk organizes the summer rush with AI: every call gets a card the moment it comes in, with the technician who goes and its due date. You can say several calls in one voice note, the photos of the unit land on its card, and every morning the brief shows what's due today and what's stuck waiting for a part. Werk is AI project management for teams on the move.

In short

Several calls in one voice note: Werk makes a card for each one.
The photo of the unit and its nameplate, on the call's card.
The unit's manual as a PDF: ask Werk what an error code means.

Why do calls get lost in the summer rush?

On paper and by phone

Calls come in by phone, WhatsApp and email, all at once.
The day's list lives in a notebook at the office.
A client calls again to ask whether anyone is coming.

With Werk

Each call is a card with the technician who goes and its due date.
Werk tells the technician on their phone.
When the client calls again, you see where their call stands.

What does a technician need in front of the unit?

The nameplate in a photo.

Werk files it on the call's card, with the model in view for whoever orders the part.

The manual at hand.

Save the unit's manual as a PDF and ask Werk what an error code means.

Winter too.

When the first cold days bring the heating calls, the same cards and the same brief.

In 2025, Spain had 387 cooling degree days, the highest figure since Eurostat's series began in 1980, when it had 145.Source: Eurostat, cooling and heating degree days by country, 2025

Common questions

How does Werk's intelligence help me?

In July you stop writing calls on paper between two phone calls: you say several in one voice note and each one lands on its card. Your technicians stop phoning the office to ask which calls are theirs; each one is told, in their own language. Werk uses AI to separate the calls, give each one its technician and its date, and show you every morning what's stuck waiting for a part.

Can a call change technician?

Yes. Say who goes now. If the card is someone else's, Werk asks before reassigning it.

Does it work in a plant room with no signal?

It keeps working. What you send is saved on your phone and goes out on its own when the signal is back.

What does my team need?

Just a phone, iPhone or Android.